Crisis Communications

When a company or individual is hit by a crisis, the impact is immediate and can often be devastating.

Today's 24 hour rolling news, coupled with easy access to the Internet, means individuals and companies are often thrust into the global spotlight within minutes of an issue or crisis breaking.

What you need to know

When the worst happens, how you react, what you say and do and, crucially, what others say about you can make or break your reputation. Remarkable can help you to plan for the unexpected and prepare to react at a moment's notice.

How we can help

Crisis communications, like any form of risk management, is best achieved through foresight and contingency planning. We'd prefer that our help starts long before anything goes wrong, and work with our clients to ensure that they have effective training and crisis communications plans in place. Establishing the process in advance will help ensure a fast and effective response.

In the event of a problem, we can help in understanding the nature of a challenge, develop the right strategy and execute the response.

Our services include:

  • Crisis planning
  • Developing messaging and Q&As
  • Media training
  • Online communications
  • Preparing statements and press releases
  • Press office
  • Stakeholder and customer communications


Recent challenges we've faced:

  • Managing media and stakeholder responses to unfounded scare stories against a proposed power plant
  • Incidences of dead bodies found on waste management sites
  • Fatal road accident involving a client's vehicle
  • Destruction of facilities by explosions and fires

 

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